Sapa support

Read by a person

Your account is managed by your organisation

For recording retention, who can host, being removed from a meeting, or anything set by policy, your own IT can act and we cannot. Everything else is ours.

Ask your own IT or carry on below

Write to us

You do not need to be signed in. If signing in is the problem, this form is the way round it.

What went wrong

Where we can reply Meeting code, if you have it

What happened

What you expected, and what happened instead

An example that saves a round trip

Tried to join the 09:00 standup with my Google sign-in three times and was sent back to the sign-in page each time. Joined as a guest in the end, which worked, but the host had to admit me and I lost my name badge.

No ticket portal to log into.

What this page sends

This page runs no script, so it reads nothing from this device and sends only what you type.

Everything above is kept for 30 days with the request, then dropped. It is listed as a category in the Privacy notice.

Outage? Check status first — it is hosted apart from Sapa and will be up when we are not.

Follow it on the status page once a request is in — the status page carries the incident.